World Grain - November 2020 - 72

SUPPLIER NEWS

Mühlenchemie names global head of business unit

AHRENSBURG, GERMANY - Mühlenchemie
has named Peter Steiner as the new global head
of business unit, where he will structure and gear
services to customers' needs in a volatile and globalized market.
Steiner
The focus of his work will be on extending consultancy and digitalizing the company's offers.
Steiner has more than 30 years of experience in the international functional ingredients industry.
As Dr. Matthias Moser, the managing director responsible
for the firms and brands of the Food Ingredients Division of
the Stern-Wywiol Gruppe, said, "With Peter Steiner we have
acquired a wealth of know-how for Mühlenchemie in respect
of strategy, change management and team formation. By perfecting these competences, we are raising our philosophy of
'Understanding Flour' onto a new level."
Every year, Mühlenchemie standardizes more than 100 million tonnes of wheat for the milling industry in over 130 countries. The requirement for this always has been to maintain close
relations with over 2,000 customers and develop tailor-made
solutions. Teams of experts in Mexico, Singapore, India, China,
Russia, Turkey and Nigeria offer services to the local mills on
the spot, thus helping them to achieve optimal flour quality.
"We intend to preserve and develop the values that have
Bühler's optical sorting experts re-certified with ISO
LONDON, ENGLAND - Bühler's optical sorting experts
were recently re-certified with the ISO 9001:2015 certification, which recognizes the quality procedures and business
practices observed during the manufacturing of the equipment.
Having previously secured the ISO 9001:2008 accreditation,
Bühler opted to pursue the ISO 9001:2015 certification, the
latest globally recognized quality management standard developed by the International Organization for Standardization,
to demonstrate that it has taken adequate care to maintain the
highest quality standards for its products, business management and customer satisfaction.
With the accreditation, Bühler said its customers are provided with an added layer of confirmation to buy with confidence
as they can be sure that the company has strong, verified quality processes in place to prevent the risk of any product faults,
recalls, or service shortcomings.
The audit assessed Bühler's London, England, facility
top-down business processes, including performance and recovery that was based on multiple quality management principles such as: leadership processes; manufacturing process
management; operational planning; control of incoming and
outbound goods; sales and marketing processes; quality performance to customers; and corrective action plans.
Bühler successfully passed the audit on Sept. 2.
72	

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made our company the global market leader in flour treatment
and apply them to meet the demands of our time," Steiner said.
To do so, Mühlenchemie will take on additional personnel
and also adjust itself more closely to the culture of the target
markets with new employees in product management.
"We want to understand our customers better, encourage
internal and external communication and offer more personal
consultancy," Steiner said. "That will also mean more investment in business development, trend scouting and market research. We must think in terms of whole strategies so that the
mills can achieve growth in a dynamic market environment.
"We will collect, analyze and share more data-driven information from the start, from the raw materials and procurement
markets, in order to find more individual and quicker solutions for our customers."
The focus of development will still be the group's
SternTechnology Center in Ahrensburg, near Hamburg. The
trial bakery enables 100 research scientists and applications
technologists to simulate processes and test the efficacy of
enzymes and other active ingredients. From the cereal grain
to the baked foods, the company can represent all stages of
production with the use of sophisticated technology. Within a
short time, the results can be applied to commercial processing and conveyed into the target regions.

Bühler's London, England, facility was assessed during the ISO audit.

"Our optical sorting facility has been ISO accredited since
the early 2000s," said John Etoule, head of quality at Bühler's
Digital Technologies division. "Over the last couple of decades, we have expanded production from London - where
we have been manufacturing optical sorters for over 70 years
- with additional sites in China and Brazil, in order to meet the
growing demand in these regions.
"As a global business, staff at all of Bühler AG's manufacturing
facilities work to the same high-quality criteria. My role entails
working across our optical sorting sites to ensure that the ISOapproved quality standards and business practices are adhered to.
In this way we are able to achieve optimum cohesion in our business and provide customer satisfaction all around the world."
November 2020 / World Grain / www.World-Grain.com

11/2/2020 4:16:20 PM


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World Grain - November 2020

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